All services are up and running.

Last updated: Wednesday, Aug 4 2021, 19:32 UTC


Foli's Core Services has a 99.9% uptime.

We’re rarely offline for planned maintenance, for example as part of major releases.

Experiencing an issue?
If you are experiencing an issue not listed here, contact HappyHelp Support.


Date Reported: Sunday, Aug 2 2020, 20:10

Status: Closed

Session Failure.

Caused by a configuration issue in Core Cache Engine.

Service : Foli Core - Pre Release. 0.42

Reported by: CH SQ's Core Engineering Group.


Date Reported: Tuesday, Jul 21 2020, 11:43

Status: Closed

Notification Delivery Delay.

Caused by multiple incorrect configurations in the Notification service component.

Service : Foli Core - Pre Release. 0.11 Beta (Build A2).

Reported by: Third-party app testing agency.


Date Reported: Friday, Jul 17 2020, 13:11

Status: Closed

Foli Core Service Outage.

Caused by Core Service software update.

Service : Foli Core - Pre Release. 0.9 Beta (Build A23).

Reported by: Third-party app testing agency.

Downtime: 27 minutes


Date Reported: Tuesday, Jul 14 2020, 18:34

Status: Closed

Foli Core Service Outage.

Caused by a Core Service software update.

Service : Foli Core - Pre Release. 0.9 Beta (Build A2).

Reported by: CH SQ's Core Engineering Group.

Downtime: 12 minutes


Date Reported: Friday, Jul 10 2020, 08:20

Status: Closed

Account Access Issue.

Caused by an issue during the Core Database update. The team identified the issue during the stress test conducted as part of the infrastructure migration.

Service : Foli Core - Pre Release. 0.8 Beta (Build A37).

Reported by: CH SQ's Core Engineering Group.

Downtime: 8 minutes


Date Reported: Saturday, Jul 4 2020, 03:14

Status: Closed

Media Upload Issue.

Caused by an issue in the Access Control System component on two geographically distributed computing instances.

Service : Foli Core - Pre Release. 0.8 Beta (Build A14).

Reported by: CH SQ's Core Engineering Group.

Downtime: 54 minutes


Updates are delayed by 12 minutes.




© 2021 CH SQ. All rights reserved.